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Logicalis Maintenance is a responsive break/fix service, providing a central point of contact and co-ordination, leveraging vendor spares holdings. Logicalis maintains very close relationships with vendors, especially with Cisco and Cisco’s Technical Assistance Centre (TAC) to ensure that parts, software and engineers arrive on time and that maintenance issues are resolved quickly and efficiently.
Logicalis can consolidate multi-vendor support contracts, with a wide range of hardware and software supported through a single support centre.
Skilled engineering resources
The engineering team is multi-skilled and multi-accredited to enable you to lower the cost of day-to-day on-site operational support for major industry vendors including Cisco, NetApp and Microsoft. The Logicalis support model covers a number of vendor products across our vendor portfolio.