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Logicalis Maintenance

Logicalis Maintenance is a responsive break/fix service, providing a central point of contact and co-ordination, leveraging vendor spares holdings. Logicalis maintains very close relationships with vendors, especially with Cisco and Cisco’s Technical Assistance Centre (TAC) to ensure that parts, software and engineers arrive on time and that maintenance issues are resolved quickly and efficiently.

Maintenance consolidation
Logicalis can consolidate multi-vendor support contracts, with a wide range of hardware and software supported through a single support centre.

Skilled engineering resources
The engineering team is multi-skilled and multi-accredited to enable you to lower the cost of day-to-day on-site operational support for major industry vendors including Cisco, NetApp and Microsoft. The Logicalis support model covers a number of vendor products across our vendor portfolio.

The business benefits

  • Reduces the cost of supporting your IT infrastructure
  • Provides a single support number and simplified support process
  • Faster problem resolution, with all calls answered by an engineer

Our services

Industry insights