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Service Desk

Your perfect Service Desk solution is waiting, and it’s tailored to your needs. We’re here to provide you with a dependable, effective service desk solution that takes the hassle of team management off your shoulders. Take advantage of our best-in-industry team by using our managed services.

Our team of IT professionals brings the experience and knowledge necessary to meet your desktop service needs. This group of people is dedicated to delivering the highest levels of professionalism, accuracy, and effectiveness, everyday. Think of them as a whole group of experts, on-call just for you.

Our people make the difference in our managed services

Logicalis is proud to bring you these differentiators:

  • People and experience: We’ve been providing managed and service desk solutions to hundreds of customers for more than a dozen years
  • Experienced, certified staff: A broad scope of expertise with a low turnover rate
  • Flexibility and responsiveness: Solutions tailored for unique customer needs
  • Customer-focused: NPS score above industry average with high customer satisfaction and retention

The business benefits

Provides a central point of contact for all IT issues and requests

Functions as an operational and predictable cost model

Ensures consistent call handling and documentation

Eliminates overstaffing requirements

Eliminates operation distractions for management